Privacy Policy

Springfield Health Care Center ("Springfield Health Care Center," "we," "our," or "us") respects the privacy of visitors to our website and is committed to protecting information collected through our website. This Privacy Policy describes how information may be collected, used, maintained, disclosed, and protected when you access or use our website.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Website Purpose

This website is provided solely for informational and educational purposes regarding Springfield Health Care Center, our providers, healthcare services, office location, office hours, accepted insurance plans, patient resources, downloadable forms, and contact information.

The information provided on this website is not intended to constitute medical advice, diagnosis, treatment, or healthcare recommendations. Use of this website does not create a physician-patient relationship, provider-patient relationship, or any other professional relationship between you and Springfield Health Care Center.

Information We Collect

When you voluntarily contact Springfield Health Care Center through a website contact form, email link, telephone inquiry, or other communication feature, we may receive information that you choose to provide, including your name, email address, telephone number, and the contents of your message.

In addition, certain technical information may be collected automatically through the normal operation of the website. Such information may include Internet Protocol (IP) addresses, browser type, device type, operating system, access times, pages viewed, and other information reasonably necessary for website administration, maintenance, security, and functionality.

We encourage visitors to avoid transmitting medical records, prescription information, insurance information, Social Security numbers, payment card information, financial account information, or other sensitive personal information through general website communication tools.

Contact Forms

Website contact forms are intended for general inquiries and administrative communications only.

Visitors should not submit Protected Health Information, medical records, prescription requests, insurance information, financial information, payment card information, Social Security numbers, or other confidential information through general website contact forms.

If you need to discuss patient-specific healthcare matters, please contact our office directly or use approved patient communication methods made available by Springfield Health Care Center.

Website contact forms should never be used for urgent medical concerns or emergencies.

If you are experiencing a medical emergency, call 911 immediately or seek emergency medical care.

Email Communications

Email communications may not always be secure. Visitors should avoid sending confidential medical information, Protected Health Information, financial information, payment information, or other sensitive information through standard email unless specifically instructed by Springfield Health Care Center through an approved communication method.

Cookies and Website Functionality

Like many websites, this website may use cookies and similar technologies necessary for website functionality, security, performance, and user experience.

Cookies are small files stored on a device that may help improve website functionality and user experience. Visitors may disable cookies through browser settings; however, certain website features may not function properly if cookies are disabled.

Patient Forms

Springfield Health Care Center may provide new patient packets, patient forms, administrative forms, healthcare information forms, and other documents for download through this website for the convenience of patients and visitors.

Forms made available on the website may be downloaded, printed, and completed prior to an office visit.

Downloading forms from the website does not result in the collection, transmission, or storage of the information contained within those forms by Springfield Health Care Center.

Completed forms may be delivered to our office in person or mailed to our office address. Patients should not submit completed forms through general website contact forms unless specifically instructed to do so by Springfield Health Care Center.

Website Hosting and Technical Services

Our website may be hosted, maintained, or supported by third-party technology providers. These providers may process limited technical information reasonably necessary to operate, secure, maintain, and support website functionality.

Such service providers may have access to technical website information solely to perform authorized services on our behalf and are expected to comply with applicable contractual and legal obligations.

Athenahealth Patient Portal

This website may contain links to the Athenahealth Patient Portal or other third-party healthcare technology services.

These services are operated by independent third parties and are governed by their own privacy policies, security practices, terms of use, and legal requirements.

Once you leave the Springfield Health Care Center website and access a third-party website, portal, or application, the collection and use of information is governed by the privacy policies of those third parties.

Springfield Health Care Center is not responsible for the privacy practices, content, availability, or security of third-party websites or services.

Third-Party Websites

For convenience, this website may provide links to third-party websites, organizations, resources, and services. Springfield Health Care Center does not control and is not responsible for the content, privacy practices, security measures, accuracy, availability, or policies of any third-party website. Visitors should review the privacy policies of external websites before providing personal information.

Information Disclosure

Springfield Health Care Center does not sell personal information collected through this website.

Information may be disclosed when reasonably necessary to:

• Comply with applicable laws, regulations, legal proceedings, subpoenas, court orders, or governmental requests.
• Protect the rights, safety, property, security, or legal interests of Springfield Health Care Center, its providers, staff, patients, or visitors.
• Investigate suspected fraud, misuse, unlawful activity, or security incidents.
• Facilitate website hosting, website maintenance, technology support, security services, or other operational services performed by authorized service providers.

Data Retention

Information collected through website communications may be retained for business, legal, regulatory, administrative, security, operational, and recordkeeping purposes for periods reasonably necessary to satisfy those purposes.

Data Security

Springfield Health Care Center maintains reasonable administrative, technical, and physical safeguards designed to protect information associated with website operations.

However, no website, internet transmission, email communication, computer system, cloud service, network, or electronic storage method can be guaranteed to be completely secure. Accordingly, Springfield Health Care Center cannot guarantee absolute security of information transmitted through or stored by website systems.

Children's Privacy

This website is not directed toward children under thirteen (13) years of age.

We do not knowingly collect personal information from children through this website. If we become aware that personal information has been submitted by a child under thirteen years of age, reasonable efforts will be taken to remove such information.

Service Area

Springfield Health Care Center is located in Springfield, Ohio and primarily provides healthcare services from its Ohio location.

Patients and website visitors may reside in Ohio or in other states.

Accessing this website does not create a provider-patient relationship, guarantee eligibility for services, or establish medical care. Availability of services may be subject to applicable laws, regulations, insurance requirements, and professional licensing requirements.

Changes to This Privacy Policy

Springfield Health Care Center reserves the right to revise, modify, or update this Privacy Policy at any time without prior notice.

Any changes become effective upon posting to this website. Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.